Effective Date: 30/09/2025

Redbox Collective (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data in accordance with the Protection of Personal Information Act (POPIA) 4 of 2013.

1. Information We Collect

We may collect the following personal information when you interact with our website, services, or communications:

• Name, email address, phone number, and company details

• Website usage data (IP address, browser type, pages visited, time spent on pages)

• Payment information when using our services (processed securely via third-party providers)

• Any other information you voluntarily provide via forms, emails, or messages

2. How We Use Your Information

Your personal information may be used for:

• Providing and improving our services

• Responding to inquiries, requests, or support

• Sending marketing communications, newsletters, or promotional offers (only if you consent)

• Analytics and improving website functionality and user experience

• Legal and regulatory compliance

3. Third-Party Services

We may share your information with trusted third-party service providers for:

• Website hosting and maintenance

• Email marketing (e.g., Mailchimp, if used)

• Analytics (e.g., Google Analytics)

• Payment processing

We ensure all third parties process your data in compliance with applicable privacy laws.

4. Cookies and Tracking

We may use cookies and similar technologies to:

• Analyze website traffic and usage

• Improve website performance

• Personalize content and marketing

You can manage or disable cookies in your browser settings, though some site features may be limited.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. Only authorized personnel have access to your data.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information held by us

• Request correction or deletion of your personal data

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Regulator

To exercise these rights, contact:
Email: support@redboxcollective.com
Phone: 063 147 8843

7. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined above or as required by law.

8. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page with the updated effective date.